Partner Spotlight

7 tools for business central users to reduce late invoice payments

Late invoice payments can disrupt cash flow, harm customer relationships, and slow business growth. Fortunately, Business Central users have access to tools designed to minimize late payments and streamline accounts receivable. The resources and tools below will help you improve efficiency, and get paid faster. 

1) Bring invoice payments in faster using these payment reminder templates

Try these 40 politely-worded templates to get invoices paid, ready-made to cover any invoice chasing situation including late-overdue, past-due negotiations, before-due reminders, thanks for paying, SMS templates, phone call scripts and much more! 

Written by credit management experts, these templates strike the balance between being polite and professional whilst creating a sense of urgency. 

2) Avoid late payments with an effective accounts receivables policy using this framework

Minimize chances of late payments from the very beginning of your credit management process, by having an effective account receivable policy in place.

Optimise your existing policy or implement a ‘Credit control’ policy using this free template, created by credit management experts.

Your credit control or accounts receivables policy is a set of regulations governing how you trade on credit terms. It lets your customers know your payment terms and acts as a guideline for your staff. This means the way you deal with accounts receivables becomes more streamlined and cohesive across the business, and helps you avoid situations where too much credit is extended to a customer who might not pay it back.

3) Identify areas for improvement with an Accounts receivables KPI tracker

If you don’t measure it… how can you improve it? By tracking the KPIs in this sheet, you will be able to identify areas of improvement and make data-driven decisions about how to improve your business’s accounts receivable process, results, and ultimately identify how to bring payments in faster.

This Accounts receivables KPI tracker for google sheets and excel covers key metrics such as; Days sales outstanding, Average days delinquent, Accounts receivables turnover ratio, and much more.

4) Settle debts over the phone with these 10 call scripts

Know when to phone calls to your debtors, how to prepare for them, what to do when they end, and access ten pre-made scripts to guide your discussions with debtors. This guide contains 10 effective call scripts to get your overdue invoices paid covering situations such as; your debtor forgot to pay, they didn’t receive the invoice, they claim they have already paid – and much more. 

5) Track invoices and debtors easily with this organized template 

If you’re not tracking invoices and debtors effectively, it can be hard to keep on top of who owes what. This can leave your team feeling unsure when following up with debtors and put your cash flow under pressure.

If your budget doesn’t stretch to investing in a full debtor tracking system right now, try this invoice-tracking template for Google Sheets and Excel.

6) Get actionable insights to improve cash flow with an Accounts receivable dashboard

Stay on top of your business’ accounts receivable performance with this Excel and Google Sheets dashboard template. Designed to provide key insights like monthly DSO and AR turnover ratio, it helps you prioritize follow-ups and improve your credit management strategy.

Use this dashboard to better understand your receivables and make data-driven decisions to improve cash flow. Download your dashboard template here.

7) Prevent late payments automatically with Chaser

You can reduce late payments and save time by automating your accounts receivable process with Chaser, an award-winning solution that integrates seamlessly with Microsoft Dynamics 365 Business Central.

With Chaser, you can automate payment reminders, debtor phone calls, and mailed letters—all tailored to each customer. Real-time syncing with Business-Central ensures you’re always working with the latest data. This eliminates manual work and lets you focus on growing your business.

Chaser users have reduced their average payment times by 20+ days and saved hundreds of hours annually.

Key features include:

• • Multi-channel chasing: Automate emails, texts, calls, and letters for professional follow-ups.

• Easy debtor tracking: All communications, replies, invoices, credit notes, call recordings, and notes are stored automatically in one place.

• Revenue forecasting: Gain clear insights into cash flow with AI-driven predictions.
• Customer portal: Simplify payments with a secure online portal.

Discover how Chaser can help you eliminate late payments, save time, and protect customer relationships. Download the fact sheet or speak to an expert today.