Dynamics 365 Customer Service DFW Meetup – Kickoff 2026!
January 14, 2026 @ 12:30 pm - 4:30 pm EST
Join us for the first Dynamics 365 Customer Service Meetup of the year! Whether you’re a seasoned pro or just starting your journey, this event is packed with insights, practical tips, and real-world success stories to help you unlock the full potential of Dynamics 365 Customer Service.
What’s on the agenda?
- The Value of Dynamics 365 Customer Service (Including Agents)
Presented by Microsoft experts Priyanka Wadiar & Prabha Viswanathan
Discover how Dynamics 365 empowers your agents and transforms customer experiences. Learn about the tangible benefits and why organizations are investing in this powerful tool. - Configuration & Extensibility: How Far Can You Go?
Community-driven discussion
Explore the flexibility of the platform—what can you configure out-of-the-box, and when does custom development make sense? Hear from the community and share your own experiences. - Extending Agents for Customer Service + Success Stories
Presented by Argano
See how organizations are leveraging advanced agent capabilities to deliver exceptional service. Real-world examples and best practices included!
Why attend?
- Network with fellow Dynamics 365 professionals and enthusiasts.
- Gain actionable insights from Microsoft and industry leaders.
- Be part of a vibrant community shaping the future of customer service.
