Dynamics 365 Digital Contact Center
Online eventThe session will be a deep dive into the solution architecture and a demo the key features, highlighting; 1. Platform Fundamentals & CRM‑Agnostic Architecture 2. Native Voice & Bring‑Your‑Own‑Carrier Telephony 3. Low‑Code Extensibility & Custom AI Agents Unified Routing – 4. AI‑Infused & Enterprise Ready