TrueCommerce integration with Microsoft Dynamics 365 Business Central yields operational efficiency for farmers union industries.

Farmers Union Industries (FUI) is a premier provider of specialized agriculture products and a leader in the agricultural sector. When the company acquired Performance Pet Products in 2015, it inherited operational challenges that could not be ignored. The existing EDI setup relied on multiple providers and lacked integration with their ERP system. This inefficiency created significant bottlenecks:

  • Orders frequently stalled, requiring hours of IT troubleshooting.
  • Manual processes increased the likelihood of errors and delayed customer deliveries.
  • Managing multiple EDI vendors added unnecessary complexity and cost.

FUI decided to upgrade to Microsoft Dynamics 365 Business Central, which provided the perfect opportunity to address its EDI issues. However, without a robust EDI system that could integrate seamlessly with the new ERP, the benefits of the upgrade would remain unrealized.

Read more in the full Partner Spotlight for February – True Commerce.